1. Data Collection and Usage
By using our repair booking service, you agree that we may collect, store, and process the following information:
- Personal contact information (name, email, phone number)
- Device information and repair details
- Issue descriptions and booking timestamps
- Any additional information you provide during the booking process
2. Administrative Access
We reserve the right to:
- Access all submitted booking data for service delivery purposes
- Use your information to contact you regarding your repair booking
- Maintain records of all transactions and communications
- Export and analyze booking data for operational improvements
3. Data Security and Privacy
Your data will be:
- Stored securely in our database systems
- Accessible only to authorized administrative personnel
- Never shared with third parties without your explicit consent
- Used exclusively for repair service delivery and customer support
4. Service Terms
By booking our repair services, you acknowledge that:
- All information provided is accurate and complete
- You authorize us to contact you using the provided contact details
- Repair estimates and timelines are subject to device assessment
- You understand the repair process and associated costs
5. Data Retention
Your booking information will be retained for:
- Service delivery and warranty purposes
- Historical record keeping and quality assurance
- Legal compliance requirements
- Customer support and follow-up services
6. Consent and Agreement
By checking the Terms and Conditions checkbox and submitting your booking, you explicitly consent to:
- The collection and processing of your personal data as described above
- Administrative access to your booking information
- Communication regarding your repair service
- Data retention according to our policies
7. Contact Information
If you have any questions about these terms or your data, please contact our administrative team through rn21252@students.sacredheart.school.nz
Last Updated: July 2025
These terms are effective immediately and apply to all bookings made through our system.